Warranty
Warranty Exclusions
Shipping damage caused by neglect, misuse, abuse, or accidents is not covered under the warranty. Normal wear and tear, incorrect installation, alterations, and tampering damage are also excluded from warranty coverage.
E – Bicycle Warranty
| SR. No | Item Name | Specification | Warranty |
|---|---|---|---|
| 1 | Battery | 36V Lithium ION 7.8 AH/10.4 | 24 Months |
| 2 | Battery | 36V Lithium ION 5.2 AH | 12 Months |
| 3 | Motor | BLDC HUB Motor 36V 250W | 12 Months |
| 4 | Charger | 2 AMP | 12 Months |
| 5 | Controller | 12AMP-15AMP | 12 Months |
Products we are using for Manufacturing E-Rickshaw & Warranty
| SR. No | Item Name | Company Name | Specification | Warranty | Remarks |
|---|---|---|---|---|---|
| 1 | Battery | Lead Acid
Lithium ION | Eastman
Lohum | 1 Year
3 Year | Run Approximately 116-119 KM
RUN Approximately 8-90 KM |
| 2 | Charger | 12- AMP
15-AMP | Axiom
Axiom | 1 Year
1 Year | For 110 AH Battery
For 130 AH Battery |
| 3 | Charging Time | Eastman
Lithium | 9-10 Hours (Appror, 5 Unit Consumption )
5 - 6 Hours (Appror, 3 Unit Consumption ) | ||
| 4 | Differential (P) | 33'' | CY | 6 Months | For Passenger |
| 5 | Differential (L) | 35'' | CY | 6 Months | For Loader |
| 6 | Controller | CY | 6 Months | One of the most Renowned Brand | |
| 7 | Motor | 900 WATT
1000 WATT | CY
CY | 6 Months
6 Months | For Passenger
For Loader |
| 8 | Convertor | 10-15 AMP | UTL/AXIOM | 1 Year | Using 10 AMP |
| 9 | MCB | 63 AMP | L&T | 3 Months | |
| 10 | Throttle | Prakanta | 6 Months | Indian Products | |
| 11 | Seat | Foam Molded | 1 Year | Against Manufacturing Defect | |
| 12 | Tire | 90X90X12
3.75X12 | Ralston /Metro
Ralston /Metro/Ceat | ||
| 13 | Shocker | Heavy Duty | Indian | 6 Months | 41 MM |
| 14 | Fabrication | Heavy Duty | In House | 1 YEAR | Body and Chassis, Handle bar, Carrier Jhula Patti , Clamp |
| 15 | Welding | MIG(with Panasonic) | In House | 1 Year | For Better finishing and Mudguard Strength |
| 16 | Paint | Liquid | In House | 6 Months | Metallic Paint /Flame Point Paint |
| 17 | Phosphating | Automatic Plant | In House | 6 Months | For Better finishing and Strength |
| 18 | Handle | Automatic
Electro Plating | In House | 6 Months | For Better finishing and Strength |
Warranty Policy for Neelam E-Scooter
| SL. No | Parts Name | Warranty Application
(in months) | Warranty (Replacement/Repair) | Warranty
Applicable
Terms & Conditions | Warranty Process for Claiming |
|---|---|---|---|---|---|
| 1 | Chassis | 24 | Yes | Manufacturing defects only | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 2 | Motor | 12 | Yes | Manufacturing defects only | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 3 | Controller | 12 | Yes | Manufacturing defects only | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 4 | Charger | 12 | Yes | As per Manufacturing Teams and Norms | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 5 | Front Shock Absorber | 6 | Yes | Manufacturing defects only | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 6 | Rear Shock Absorber | 6 | Yes | Manufacturing defects only | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 7 | Converter | 6 | Yes | Manufacturing defects only | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 8 | Throttle | 6 | Yes | Manufacturing defects only | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 9 | Wire Harness | 6 | Yes | Manufacturing defects only | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
| 10 | Wire Harness | Typically, 36 months for Lithium Battery pack & 12 months for Lead-Acid battery pack. | Yes | As per Manufacturing Terms & Norms | Fill the warranty claim from and attached the dealer date of invoice & Dealer date of safe |
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- Certificate of Registration
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- BIS Chain
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- BIS Mudguard
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- BIS Fork
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- BIS Frame
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- ICAT Loader
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- ICAT Rickshaw
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- ICAT Auto
Quality Policy
Certificate of Registration
BIS chain
BIS Mudguard
BIS Frame
BIS Fork
ICAT Loader
ICAT Rickshaw
ICAT Auto
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Company
Contact
- 80-A, Industrial Estate, Ludhiana 141003. Punjab (INDIA)
- 0161-4626601, 4626607
- 0161-2544320
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